The phone gets answered. Every time.
Worxstream Voice picks up on the first ring, talks to your customer like a dispatcher who knows your trade, and books the job straight into your calendar. Nights, weekends, and while your crew is on a roof.
<1 ring
Time to answer
24/7
Including holidays
0
Voicemails missed
Marcus T.
(770) 555-0193 · New customer
Pick your trade and watch how it handles the call:
Every missed call is a job somebody else got.
A homeowner with no heat doesn't leave a voicemail. They hang up and call the next name on the list. Voice answers the ones you used to lose — and the ledger on the right is a real Tuesday for a two-truck shop.
Why Voice
More than an answering service
Voice isn't a phone tree. It runs on the same intelligence layer that powers your estimates — so it knows your availability, your service area, and your pricing before it says hello.
Answers every call
Picks up on the first ring in your company name — nights, weekends, holidays, and while your crew is in the field.
Books directly into Worxstream
Reads your live calendar and offers real slots sized to the job. No back-and-forth, no double-booking.
Trade-trained conversations
Knows the vocabulary, urgency rules, and booking logic for HVAC, plumbing, electrical, roofing, and more.
Creates the job record
Every call becomes a customer record, scheduled job, and full transcript inside Worxstream — zero re-keying.
Escalates emergencies
Gas smell, active flooding, or an angry caller? It rings you directly and stays on the line.
Full transcript & recording
Every call is recorded and attached to the job. Listen back, review quality, and resolve disputes with confidence.
Trade expertise
It knows the difference between a service call and a sales call in your trade.
Voice comes trained on the vocabulary, urgency rules, and booking logic of each service industry. It asks the questions your best CSR would ask, and it never books a two-hour job into a thirty-minute slot.
HVAC
"My AC's running but it's blowing warm air."
- Asks system age, brand, and last service
- Flags no-heat and no-cool as same-day
- Offers a maintenance plan on every service call
Plumbing
"There's water coming through the ceiling."
- Tells the caller where the main shutoff is
- Separates emergencies from drips and remodels
- Captures water heater size and fuel type
Electrical
"Half the house just lost power."
- Screens for burning smells and sparking first
- Distinguishes panel work from fixture swaps
- Asks for permit-relevant details up front
Roofing
"We had the storm last night and there's a stain on the ceiling."
- Books an inspection, not a repair
- Collects roof age and insurance carrier
- Handles surge volume after weather events
Appliance Repair
"The fridge is warm and it's making a clicking noise."
- Gets make, model, and symptom in order
- Confirms the unit is under 10 years old before booking
- Quotes your diagnostic fee and gets a yes
Garage Doors
"The door won't close and my car's stuck inside."
- Checks safety-sensor basics before rolling a truck
- Treats stuck-open as urgent, stuck-closed as next-day
- Captures single vs. double door
Pest Control
"I think we have something in the attic."
- Identifies pest type from description
- Books recurring service, not just one-offs
- Notes pets and kids for treatment planning
Landscaping
"Zone three isn't coming on and the yard's brown."
- Asks controller brand and zone count
- Routes mowing quotes to the right crew
- Books estimates by property size
Cleaning & Restoration
"The basement flooded and it smells."
- Starts the 48-hour mold clock in your notes
- Collects insurance and claim number
- Schedules a same-day moisture assessment
How it works
From ring to booked job in under three minutes.
Voice isn't a phone tree and it isn't an answering service reading from a script. It runs on Operator, the same intelligence layer that prices your estimates.
Answers
Picks up in your company name on the first ring, any hour, any call volume.
Qualifies
Asks trade-specific questions and checks the address against your service area.
Books
Reads your live Worxstream calendar and offers real slots sized to the job.
Confirms
Texts the customer a confirmation and drops the full transcript on the job.
Escalates
Gas smell, flooding, or an angry caller: it rings you directly and stays on the line.
Inside Worxstream
It doesn't just take a message. It creates the job.
Every call becomes a customer record, a scheduled job, and a transcript inside Worxstream. No re-keying from a voicemail, no sticky notes on the dash. When the tech opens the job at 8 AM, everything the customer said the night before is already there.
Job #10482
Created 9:49 PM by VoicePricing
Cheaper than one missed job a month.
Flat monthly price, unlimited calls. No per-minute billing, no setup fee, no contract. Turn it on for after-hours only or let it take everything. You can listen to any call and take over live.
- Unlimited inbound calls
- Trained on your trade and your pricing
- Books directly into Worxstream
- SMS confirmations and reminders included
- Live handoff to you or your team
- Full transcript and recording on every job
Works with your existing number. See all plans.