Voice AI for trades that can't miss a call.
Built for high-stakes inbound jobs where every ring is revenue. Worxstream Voice answers on the first ring, books the work, and keeps your crew focused on the job site.
<1 ring
Typical answer target
24/7
Coverage you configure
0
Missed voicemails when live
Worxstream Voice
Talk to an agent
Click to speak · HVAC
Every missed call is a job somebody else got.
A homeowner with no heat doesn't leave a voicemail. They hang up and call the next name on the list. Voice answers the ones you used to lose — and the ledger on the right is a real Tuesday for a two-truck shop.
Why Voice
More than an answering service
Voice isn't a phone tree. It runs on the same intelligence layer that powers your estimates — so it knows your availability, your service area, and your pricing before it says hello.
Answers every call
Picks up on the first ring in your company name — nights, weekends, holidays, and while your crew is in the field.
Scheduling handoff
Captures timing preferences and job context, then routes to your configured scheduling workflow in Worxstream.
Trade-trained conversations
Knows the vocabulary, urgency rules, and booking logic for HVAC, plumbing, electrical, roofing, and more.
Capture and summaries
Caller details, issue notes, and call summaries land on the customer record and follow-up work — less re-keying for your team.
Escalates emergencies
Gas smell, active flooding, or an angry caller? It rings you directly and stays on the line.
Follow-up context
Transcripts and optional call recording attach to the job when enabled in your workspace — useful for QA and dispute review.
Trade expertise
It knows the difference between a service call and a sales call in your trade.
Voice comes trained on the vocabulary, urgency rules, and booking logic of each service industry. It asks the questions your best CSR would ask, and it never books a two-hour job into a thirty-minute slot.
HVAC
"My AC's running but it's blowing warm air."
- Asks system age, brand, and last service
- Flags no-heat and no-cool as same-day
- Offers a maintenance plan on every service call
Plumbing
"There's water coming through the ceiling."
- Tells the caller where the main shutoff is
- Separates emergencies from drips and remodels
- Captures water heater size and fuel type
Electrical
"Half the house just lost power."
- Screens for burning smells and sparking first
- Distinguishes panel work from fixture swaps
- Asks for permit-relevant details up front
Roofing
"We had the storm last night and there's a stain on the ceiling."
- Books an inspection, not a repair
- Collects roof age and insurance carrier
- Handles surge volume after weather events
Appliance Repair
"The fridge is warm and it's making a clicking noise."
- Gets make, model, and symptom in order
- Confirms the unit is under 10 years old before booking
- Quotes your diagnostic fee and gets a yes
Garage Doors
"The door won't close and my car's stuck inside."
- Checks safety-sensor basics before rolling a truck
- Treats stuck-open as urgent, stuck-closed as next-day
- Captures single vs. double door
Pest Control
"I think we have something in the attic."
- Identifies pest type from description
- Books recurring service, not just one-offs
- Notes pets and kids for treatment planning
Landscaping
"Zone three isn't coming on and the yard's brown."
- Asks controller brand and zone count
- Routes mowing quotes to the right crew
- Books estimates by property size
Cleaning & Restoration
"The basement flooded and it smells."
- Starts the 48-hour mold clock in your notes
- Collects insurance and claim number
- Schedules a same-day moisture assessment
How it works
From ring to booked job in under three minutes.
Voice isn't a phone tree and it isn't an answering service reading from a script. It runs on Operator, the same intelligence layer that prices your estimates.
Answers
Picks up in your company name on the first ring, any hour, any call volume.
Qualifies
Asks trade-specific questions and checks the address against your service area.
Schedules
Collects availability and job duration, then hands off to your configured calendar or dispatch workflow.
Follows up
Leaves follow-up context on the record — summaries, next steps, and any customer notifications your team configures.
Escalates
Gas smell, flooding, or an angry caller: it rings you directly and stays on the line.
Inside Worxstream
It doesn't just take a message. It creates the job.
Every call becomes a customer record, a scheduled job, and a transcript inside Worxstream. No re-keying from a voicemail, no sticky notes on the dash. When the tech opens the job at 8 AM, everything the customer said the night before is already there.
Job #10482
Created 9:49 PM by VoicePricing
Cheaper than one missed job a month.
Flat monthly price for configured intake and handoff. No per-minute billing, no setup fee, no contract. Use it after-hours only or for overflow. Your team can review summaries, listen when recording is enabled, and take over live.
- Inbound call intake aligned to your plan
- Configured for your trade vocabulary and intake rules
- Caller capture, summaries, and follow-up context in Worxstream
- Optional recording and transcripts when enabled
- Live handoff to employees you designate
- After-hours and overflow coverage options
Works with your existing number. See all plans.
Live now
Stop losing jobs to voicemail.
Set up in under 24 hours. Works on your existing number. Cancel any time — but you won't want to.
Request a demo to see Worxstream Voice on your workflows. We'll follow up to schedule.